1. Information we collect
We process account identity information such as name, email, authentication provider identifier and security settings, and messages you submit via public contact forms or private support tickets. We also process wallet balances, transaction and order records, the country and service you select, temporary numbers supplied to active orders, provider-delivered SMS content, and support communications when you submit them.
2. Why we use it
We use account information to authenticate sessions and prevent unauthorized access; order and wallet information to deliver purchased services, reconcile payments and investigate disputes; technical logs to detect unusual activity and maintain platform reliability; and support information to respond to your requests.
3. External providers
When you place an eligible order, service selections and transaction details are sent to our external number supplier for fulfillment. Our public directory may also request country flag images and website favicons from third-party image servers, which may receive technical connection information such as your IP address. If you choose Google sign-in, Google processes the authentication request under its own privacy practices. Cryptocurrency transactions are publicly recorded on blockchains. We retain submitted TXIDs, destination addresses, selected networks, quoted amounts and manual review decisions for reconciliation and fraud prevention.
4. SMS and account security
Temporary-number messages can contain sensitive verification codes. You should not use temporary numbers for accounts that require long-term phone access or recovery. Orders and received SMS are visible to authorized account holders and restricted platform administrators where necessary for service and compliance. No SMS reception or permanent access is guaranteed.
5. Cookies
We use essential session cookies to maintain login state and protect requests. Our platform theme is selected by the administrator. We do not claim that every external authentication provider or embedded service uses the same cookies.
6. Retention and security
Information is retained for the period reasonably needed to operate accounts, provide orders, support disputes, maintain ledger integrity and meet applicable legal requirements. We use HTTPS, access controls and encrypted supplier credentials; no online system can promise absolute security.
7. Your choices
You may request an account-data review or eligible deletion by contacting support@2sim.site. Some purchase, financial and security records may need to be retained where required for legitimate recordkeeping, fraud investigation or law.
8. Changes
We may update this notice as providers, operational practices or law change. Material revisions will be posted here with an updated date.